Same-day delivery is becoming an increasingly popular choice for U.S. consumers and online businesses alike. With the U.S. same-day delivery market anticipated to surge by over 12% between 2023 and 2028, it’s clear that customers are appreciating the swift service.
In fact, 36% of U.S. online shoppers have already chosen this speedy delivery option. For online businesses, offering such a service can be a game changer; it has been seen to 2X the conversion rates.
Let me share the most crucial same day delivery statistics you should be aware of right away. 📦🚀📈
Same Day Delivery Statistics & Facts: The Key Data
- Online shoppers using same-day delivery increased by 50% from 2020 to 2021.
- 88% of consumers are willing to pay for same-day delivery.
- Same-day delivery can result in a 2X increase in conversion rates for online businesses.
- 36% of U.S. online shoppers opted for same-day delivery, as per latest data.
- More than 25% of shoppers would abandon a cart online if same-day shipping wasn’t available.
- 80% of shoppers want same-day shipping, and 61% want faster.
- Online retailers can boost their competitive advantage by over 85% by offering same-day delivery.
- 49% of shoppers say same-day delivery makes them more likely to shop online.
- 51% of retailers already provide same-day shipping, with another 65% planning to do so within the next two years.
- US same-day delivery is worth around USD 8 billion and is expected to grow by over 12% from 2023 to 2028.
Source: (Retail Touch Points, Elite EXTRA, Invesp, Digital Commerce 360, GlobeNewswire, Sales Lion.)
88% of Consumers Ready to Pay Extra for Same-Day Delivery
|Emphasize same-day delivery service||The majority of consumers demonstrate a clear preference for immediate gratification.|
|Leverage pricing for same-day delivery||Consumers show a readiness to bear added costs for speedier delivery.|
|Consider expansion of delivery infrastructure||Accelerated delivery needs could necessitate additional logistics support.|
|Improve marketing for same-day delivery||High consumer willingness to pay indicates an opportunity to enhance promotion strategies.|
Source: Retail Touch Points
Same-Day Delivery Bolsters Retailer Competitive Edge by 85%
|Prioritize same-day delivery services||An edge in competition is a substantial business growth incentive.|
|Devise unique selling proposition around same-day delivery||Effective differentiation can be achieved through fast delivery.|
|Invest in efficient, scalable delivery systems||The competitive advantage hinges on the ability to sustain the service.|
|Enhance customer communication about same-day delivery||Transparent, timely information can reinforce competitive positioning.|
Source: Elite EXTRA
Over Half of Retailers, 51%, Now Offer Same-Day Delivery
|Join the trend of same-day delivery||More than half of retailers already provide this service.|
|Monitor competitors’ delivery strategies||Keeping up with market trends is critical to remain competitive.|
|Prioritize customer expectations||As consumers get used to same-day delivery, not offering it could be a disadvantage.|
|Distinguish delivery service from others||As the service becomes more common, innovative ways to stand out become crucial.|
In February 2021, 36% of U.S. Online Shoppers Opted for Same-Day Delivery
|Understand demand for same-day delivery||Over a third of online shoppers express immediate service preference.|
|Target U.S. market with same-day delivery||Evident demand in this demographic can drive focused strategies.|
|Cater to urgency of online shoppers||Rapid fulfillment could enhance customer satisfaction and retention.|
|Promote same-day delivery actively||Awareness and utilization can be increased with effective marketing.|
Source: Digital Commerce 360
Same-Day Delivery Market Expected to Soar to $6.43 Billion in 2022
|Exploit growing same-day delivery market||Forecasted growth indicates a promising business opportunity.|
|Plan for expansion of delivery services||Growth prediction underscores the importance of scalability.|
|Consider investment in delivery technology||To keep pace with market growth, tech investment is key.|
|Foresee increased competition||Growth can attract more players, necessitating a distinct strategy.|
36% of Online Shoppers Prefer Web-Only Merchants for Same-Day Delivery
|Strengthen web-only merchant same-day delivery||A significant portion of shoppers are already using this service.|
|Promote web-only merchant benefits||Differentiation can be achieved by highlighting unique advantages.|
|Enhance web platform for easier ordering||A seamless user experience can increase utilization of this service.|
|Develop efficient logistics for web-only operations||The logistics backbone is crucial for the success of same-day delivery.|
Source: Digital Commerce 360
80% Shoppers Demand Same-Day Shipping; 61% Seek Even Faster Services
|Improve speed of shipping services||High demand for same-day shipping underlines urgency.|
|Explore options for faster-than-same-day delivery||A sizeable number of consumers desire even quicker service.|
|Communicate shipping speed clearly to customers||Transparency can boost consumer satisfaction and loyalty.|
|Invest in robust, agile logistics network||Fast shipping relies heavily on a competent logistical infrastructure.|
Source: Sales Lion
49% of Shoppers More Likely to Shop Online Due to Same-Day Delivery
|Integrate same-day delivery to boost online sales||Swift delivery could significantly influence online shopping behavior.|
|Publicize same-day delivery option||Effective promotion can ensure shoppers are aware of the service.|
|Analyze customer preferences regularly||Stay abreast of changes in shopping habits to adapt services accordingly.|
|Consider partnership with reliable courier services||Outsourcing can help meet the high demand for same-day delivery.|
Lack of Same-Day Shipping Deters Over 25% of Online Shoppers
|Mitigate cart abandonment with same-day shipping||Offering rapid shipping can significantly reduce lost sales.|
|Clearly communicate shipping options at checkout||Transparency at the point of purchase can retain potential customers.|
|Review and update shipping policies||Regular assessment ensures alignment with customer expectations.|
|Invest in real-time inventory tracking||Effective stock management aids in maintaining reliable shipping services.|