As someone who uses apps to save money, I know how important it is to make sure that any app I use is real and safe.

Ibotta, despite promising cash back rewards, might induce uncertainty among users. Fear of scams or data leaks holds many back from leveraging its benefits.

People may be curious and ask common questions like:

Is Ibotta legit?

Is Ibotta safe to use?

In this thorough guide, I will talk about my own experience with Ibotta and look at reviews from sites like Reddit, TrustPilot, Sitejabber, and others to give you an idea of how safe and real the app is.

By the end of this guide, you will have a better idea of whether Ibotta is a safe and legit way to save money on your purchases.

Is Ibotta Legit And safe?

Yes, Ibotta is a legitimate and safe app that allows users to earn cashback rewards on their purchases. The app has been around for several years and has gained a positive reputation among users for providing cashback on everyday items, such as groceries and household products. 

Legit And safe

Many users, like myself and others, have shared positive experiences and earnings through the app, with some earning thousands of dollars in cash back rewards.

However, it’s important to note that some users have reported issues with their accounts being locked or having difficulty cashing out their rewards. In such cases, I recommend contacting Ibotta’s customer support for assistance. 

Overall, Ibotta is a legitimate and safe app for earning cash back rewards on your purchases. Just make sure to follow the app’s guidelines and terms of use to avoid any potential issues.

Note: To get started with the Ibotta sign up bonus for new users, learn more about it in this article. 

Here is a list of sites that mention that Ibotta is a legitimate and safe app. 

  • Better Business Bureau (BBB)
  • Forbes
  • Ibotta Saver Community Users
  • The Penny Hoarder
  • NerdWallet
  • Clark
  • Money Crashers
  • The Balance
  • CNET
  • Krazy Coupon Lady
  • CreditDonkey
  • You Reviews
  • Millennial Money
  • Analysia
  • Budgeting Couple
  • Michael Saves
  • Hello Sensible
  • Trustpilot
  • PCMag
  • Money Under 30
  • Tom’s Guide
  • TechCrunch
  • And more

Is Ibotta Legit? (Reddit Users Comment)

Ibotta is a cashback app that has been around for several years and has mixed reviews from users on Reddit. 

Here are five users’ experiences:

#1. One user had a negative experience, claiming that Ibotta locked their account when they tried to withdraw their earnings after referring family members and completing an offer. They mentioned that a friend of theirs also had their account deactivated after withdrawing over $500 in earnings

#2.  Another user confirmed that Ibotta is legit but warned that it could lead to people spending more on groceries by buying items they didn’t really need just because they were eligible for cashback

#3. A third user reported that their account was permanently deleted without redeeming any money after saving for over six months. They mentioned that several other people had similar experiences

#4. A long-time Ibotta user who had been using the app for 5-6 years without issues suddenly encountered an error message when trying to cash out their earnings, which had accumulated to over $500.

#5. A more positive experience came from a user who found Ibotta to be a nice bonus, stating that it’s not a scam and not a huge money-maker, but it’s definitely a helpful addition to their shopping routine

Is there a drawback to Ibotta?

Here are some potential downsides to using Ibotta:

  1. Account locking issues: Some users have reported their accounts being locked, preventing them from accessing their earnings.
  2. Time-consuming: The process of selecting coupons and scanning receipts can be time-consuming and frustrating for some users
  3. App glitches: Users have reported various technical issues with the app, such as not being able to load offers or redeem gift cards.
  4. Inaccurate receipt reading: The app may not always accurately read receipts, leading to rejected claims or missing offers.
  5. Customer service: Some users have reported poor customer service experiences, with impersonal or unhelpful responses to their issues. However, I find Ibotta support to be super helpful, as they respond to any issue quickly. 
  6. Linked account issues (very rare): Users have reported problems with linking their accounts to Ibotta, such as not receiving cashback for purchases made through linked accounts.
  7. Deactivation: Some users have reported their accounts being deactivated after withdrawing their earnings, potentially losing their cashback.
  8. Promotions: Ibotta may not always have promotions or bonuses available, which can be a downside for users looking to maximize their earnings.

Are there any risks with Ibotta? 

There is no risk associated with using the Ibotta app. I viewed it as extremely secure and legitimate. The app protects user information with bank-level encryption. 

However, the Better Business Bureau has warned consumers to do their research before downloading any cashback apps like Ibotta. 

Ibotta Complaints

According to the Better Business Bureau, Ibotta has a 100% response rate. It has a total of 693 complaints, and it has already solved 208 of them in the last 12 months. 

Some people have also said bad things about the app, but these seem to happen less often. 


Is it safe to link my bank account to Ibotta?

Yes, you can link your bank account to Ibotta without worrying.

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